Customer Support

Have you completed your degree? In any case, that’s fantastic! At this point, your goal must be to establish your reputation. Kudos!

Get in touch with MyFedLoan’s support team if you ever have any issues. They have excellent assistance for clients.


Customer Support

The most typical problem is incorrect processing of the payment. You may find yourself making additional loan instalments on occasion. This has apparently resulted in the borrower’s incurring of extra interest, being classified as being in “bad standing” with their loan, and seeing a decline in their credit score.

MyFedLoan is the place to go if you have any questions:

P.O. Box 69184

Harrisburg, PA 17106-9184


If you have any credit issues, you can get in touch with:

FedLoan Servicing Credit

P.O. Box 60610

Harrisburg, PA 17106-0610


We recommend that you phone them rather than send an email if you have any problems. To improve customer service, try this. It is important to put verbal commitments into paper. They’re open from 8 AM to 9 PM EST, Monday through Friday.

A “Loan Verification Letter” is available in “Loan Details” if you need to verify information about your mortgage or loan through MyFedLoan. Please take some time to deliberate about any pending actions. Careful consideration needs to be given before taking any action.